Navtelecom Telematics SystemsContact Sales
PRODUCTSOne connected telematics platform

Choose hardware, extend it with accessories and manage it with Navtelecom software.

Tracking Devices

GPS trackers for fleets, transport and connected equipment

Accessories

Modules that extend tracker capabilities

More accessories coming soon
Software Solutions

Configuration, diagnostics and on-device automation tools

SUPPORTGet the right help quickly

Email and Telegram requests are registered in the same technical support ticket system.

CREATE A SUPPORT TICKET

Email SupportSend technical details and attachmentsTelegram BotCreate a ticket from Telegram

SUPPORT RESOURCES

← All use cases

RUSSIA · CHILLED DAIRY DISTRIBUTION

Dairy Temperature Alerts in Dagestan

Standard device settings sent SMS alerts above 5°C at any sensor and a further message on recovery, helping staff follow temperature exceptions across 12 trucks.

Dagestan, Russia · 12 refrigerated trucks · No Complex Events

Illustrative refrigerated dairy delivery truck beside a neighbourhood food retailer in Dagestan, Russia

Solution device

SMART S-2421
Individual readingsSMS warningRecovery notice
Market
RussiaDagestan
Vehicles
12 refrigerated trucksFour wired 1-Wire sensors per truck
Application
Chilled dairy distribution

THE CHALLENGE

Know when a deviation starts and ends

A dairy distributor operated 12 refrigerated trucks with ageing refrigeration units. Equipment failures created a risk of rising cargo temperatures during deliveries.

The supplier needed to know when a monitored area became too warm and when its temperature returned to the configured range. Staff could then follow up during the journey instead of discovering a problem only at delivery.

THE SOLUTION

Monitor each sensor and report recovery

SMART S-2421 trackers were installed in all 12 trucks. Four wired temperature sensors were connected through 1-Wire in each refrigerated compartment. Temperature notifications were configured using the device’s standard settings, without Complex Events.

Detect a deviation at an individual sensor

When any connected sensor reported a temperature above 5°C, the tracker sent an SMS notification to the responsible employee. The rule monitored individual readings rather than their average. A warmer reading at one sensor could therefore trigger an alert even if the other three remained below the threshold. Staff could contact the driver and request a check of the refrigeration equipment and cargo-compartment conditions.

Receive confirmation of temperature recovery

The device sent a further SMS when the affected sensor returned to the configured normal range. This helped staff follow the event through to recovery instead of relying only on the initial warning. If a recovery message had not arrived, they had a reason to follow up with the driver. A recovery notification confirmed the temperature reading had returned to range; it did not independently establish the condition of the dairy products.

THE RESULT

Notifications from deviation to recovery

The supplier gained notifications covering both the start and end of a temperature deviation across its 12 trucks.

Staff could direct attention to an affected vehicle, request a check and see whether the monitored temperature subsequently recovered. This reduced the need to repeatedly request temperature updates from drivers or continuously watch readings.

WHY SMART S-2421

Follow exceptions without a custom program

S-2421 gave the supplier a practical way to manage temperature exceptions across a larger fleet. Staff knew which delivery needed attention and received a follow-up when the affected reading recovered, helping them distinguish an ongoing problem from one that had returned to the configured range.

For a distributor using ageing refrigeration equipment, that meant an opportunity to intervene during transport. Earlier attention could help limit spoilage, rejected deliveries and replacement costs. The required warning-and-recovery process was achieved through standard device settings, without a custom control program.

SMART S-2421

YOUR PROJECT

Tell us about the work you need to measure

Share the vehicles, routes, sensors and decisions you want this data to support.

Talk to Sales